Collection notice

The free check

The check does not ask for your identity. We keep your answers, without names, for 2 years so we can show you your result and understand how the check is used. The check is run by fixed rules, not by a person and not by artificial intelligence. Our privacy policy explains how the check works and what to do if you believe it made an error.

The claim form

CLAIMDAU Pty Ltd (CLAIMD) collects the details in the claim form to assist you in preparing your Payment Claim, calculate the dates the Act sets, send you your documents and reminders, and keep a record of what you served. Without them we cannot assist you in preparing the claim, because the Act requires the claim to identify the claimant, what is claimed and the amount.

The Respondent receives only your claim, and only when you serve it. We store all information in Australia (Sydney). Stripe processes your payment and may process your name, email address and payment details in the United States and other countries. We never sell your information.

Your declaration

When you start a claim you confirm that the information you enter will be true, accurate and complete. Before you pay, and at the end of the free check, you tick this declaration:

I declare that the answers, information and documents I have entered into this platform are, to the best of my knowledge, true, accurate and complete.

I acknowledge that the information and any documents generated by the platform are based on the information I have provided and that I take full responsibility for the accuracy, completeness and content of my responses and information.

I understand that if any information I have provided is incorrect, inaccurate, incomplete or misleading, I am solely responsible for any consequences arising from or in connection with that information, including any resulting error, omission or inaccuracy in a payment claim prepared using the platform.

I acknowledge that the platform provides information and administrative assistance only and does not constitute legal advice or a determination of my legal rights, entitlements or prospects of recovery.

By proceeding, I confirm that I have read, understood and accepted this declaration and acknowledge that I remain responsible for the information I provide and for any decision to rely upon, issue or serve any document generated using the platform.

The contact form

We use the information you send only to respond to you. It is stored in Australia and never sold.

Your claim's proof address

Each claim has its own email address for keeping proof of service. Anything sent to it is stored with that claim, including email headers, for 7 years, and cannot be deleted before then. Send only the claim you served.

Access, correction and complaints

Our privacy policy explains how to access or correct the information we hold, how long we keep it, and how to make a complaint. Contact: support@claimd.au.